Privacy Policy

Effective Date: May 12, 2026

This Privacy Policy applies to the website and digital services of Chengdu Hanyang Hongma Technology Co., Ltd, including applications distributed through Google Play, Apple App Store, and other lawful distribution channels. It explains how we collect, use, share, and protect personal data for users in Europe, North America, and other regions where our services are available.

Company Name: Chengdu Hanyang Hongma Technology Co., Ltd

Website: hanyanghongma.com

Office Address: No. 506, 5th Floor, Building 1, No. 126, East Section 2, First Ring Road, Chenghua Distric t, Chengdu, 610000, CN

Business Support: support@hanyanghongma.com

Key Account: fengchaoyang1@hanyanghongma.com

1. Scope of This Policy

This Policy covers our software development services, intelligent IoT control systems, enterprise digital operation management products, big data and AI applications, mobile management applications, and city convenience or comprehensive technology service applications.

This Policy applies when you:

Visit our website.
Use our mobile apps and web apps.
Communicate with us for support or business cooperation.
Interact with advertisements, analytics, or app store services integrated with our products.

2. Categories of Data We Collect

Account and identity data: name, business identity, organization name, email address, phone number, role information, and secure login credentials.
Operational data: workflow tasks, project configuration records, device control commands, approval records, and enterprise management metadata.
Device and technical data: device model, operating system, language, IP address, coarse geolocation, mobile ad identifiers, app instance identifiers, network type, crash logs, and diagnostics.
Usage and analytics data: sessions, page views, screen events, feature usage, retention behavior, conversion events, and aggregated performance metrics.
Support communication data: emails, support tickets, and issue-resolution messages.
Advertising and monetization data: ad request metadata, impression data, ad response data, click and engagement signals, anti-fraud signals, and consent-status signals where required by law.

3. Purposes and Legal Bases

We process data for the following purposes:

Provide and maintain products and services.
Authenticate users and secure accounts.
Deliver enterprise operation management and mobile management features.
Support IoT monitoring, control, diagnostics, and service continuity.
Publish, operate, and optimize applications in app stores.
Deliver and measure ad-supported app experiences where applicable.
Comply with legal obligations, investigations, regulatory requests, and lawful orders.
Prevent fraud, abuse, unauthorized access, and policy violations.
Respond to support requests and business inquiries.

Where required, legal bases include contract performance, legitimate interests, legal obligation, and user consent.

4. Mobile App and App Store Compliance

For apps distributed via Google Play, Apple App Store, and other compliant channels, we align our data practices with relevant store policy frameworks, including but not limited to:

Google Play User Data Policy, Data Safety requirements, Ads Policy, Families Policy, and Device and Network Abuse restrictions.
Apple App Store Review Guidelines, including privacy, data minimization, tracking transparency, and children category protections.
Store-required user disclosures on data collection, data sharing, and data use purposes.
Store-required controls for account deletion, permission transparency, and policy-safe content delivery.

5. Advertising, Ad Tech, and Monetization Compliance

Some apps may contain advertisements to support operations. Common ad formats include app open ads, rewarded video ads, interstitial ads, banner ads, and native ads.

Depending on app design and market requirements, we may integrate one or more advertising or monetization platforms, including:

Google AdMob and Google Ad Manager
AppLovin and AppLovin MAX mediation
Unity Ads / Unity LevelPlay
Meta Audience Network
ironSource mediation solutions
Mintegral
Pangle
Liftoff Monetize (formerly Vungle)
InMobi
Chartboost
Start.io
Smaato
Digital Turbine / Fyber related demand paths
BidMachine
Moloco
Amazon Publisher Services
Other lawful monetization providers selected per product and region

Ad-related compliance controls may include:

Consent collection and preference management where required.
Age-screening and child-directed treatment where applicable.
Limited data processing mode in eligible jurisdictions.
Non-personalized advertising mode where required or selected by users.
Fraud prevention, invalid traffic detection, and abuse controls.
Retention limits and event logging for compliance verification.

6. Age and Minor Protections

Our products are generally intended for business, operations, or general audiences unless explicitly identified otherwise.
Where law requires parental consent for minors, we implement age-gating, restricted data processing, and content controls.
For child-directed experiences, behaviorally targeted ads may be disabled or restricted in accordance with applicable rules.
Parents or legal guardians may request review, correction, or deletion of a child-related record through support channels.

7. International Privacy and Data Protection Adaptation

We adapt operational controls based on region-specific legal requirements, including but not limited to:

European Economic Area: GDPR and ePrivacy-aligned consent controls.
United Kingdom: UK GDPR and Data Protection Act alignment.
United States: CCPA/CPRA, VCDPA, Colorado Privacy Act, Connecticut Data Privacy Act, Utah Consumer Privacy Act, and state-level age/privacy obligations where applicable.
Canada: PIPEDA and provincial privacy obligations.
Brazil: LGPD compliance adaptation.
Japan: APPI-related controls.
South Korea: PIPA-related controls.
Singapore and Thailand: PDPA frameworks.
Australia and New Zealand: applicable privacy act obligations.
India: Digital Personal Data Protection adaptation.
South Africa: POPIA alignment where applicable.
Middle East jurisdictions: regional data law adaptation as required by service scope.

8. Cookies, SDKs, and Similar Technologies

We and authorized partners may use cookies, local storage, SDKs, and device identifiers to provide functionality, improve reliability, measure performance, and support lawful monetization.

Where required, users may be offered cookie and tracking controls, including accept, reject, and granular preference settings.

9. Data Sharing and Disclosure

We may share data with:

Cloud hosting, security, analytics, and communication service providers.
Advertising and mediation providers where an app includes ad-supported functionality.
App stores, payment channels, and distribution partners as required for app operation.
Regulators, law enforcement, or legal authorities when required by law.
Corporate transaction counterparts where lawful and necessary safeguards are in place.

We do not sell personal data in violation of applicable law, and we provide legally required rights mechanisms in relevant jurisdictions.

10. Data Retention and Security

We retain data only for as long as needed for legitimate business, contractual, legal, and security purposes. Security controls may include access controls, encryption in transit, access logging, credential safeguards, and incident response procedures.

11. Cross-Border Data Transfers

When data is transferred across regions, we apply recognized legal safeguards suitable for the destination and legal context, including contractual and organizational controls where necessary.

12. Your Rights

Depending on location, users may have rights to access, correction, deletion, portability, objection, restriction, withdrawal of consent, and complaint to supervisory authorities. To exercise rights, contact support@hanyanghongma.com.

13. Data of Enterprise Customers and Processors

For enterprise clients, we may act as data controller or processor depending on product configuration and contract terms. Processor obligations, security controls, and subprocessor disclosures may be defined in customer agreements.

14. Changes to This Policy

We may update this Privacy Policy to reflect legal, technical, or business changes. Material updates will be reflected by a revised effective date and, where required, through additional notice in apps or services.

15. Contact and Complaint Channels

Business Support: support@hanyanghongma.com
Key Account: fengchaoyang1@hanyanghongma.com
Office: No. 506, 5th Floor, Building 1, No. 126, East Section 2, First Ring Road, Chenghua Distric t, Chengdu, 610000, CN